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Shipping

Where we ship, how long it takes, and what we promise if something slips.

Where we ship

We currently ship to street addresses in the United States only, including Alaska and Hawaii. Our carrier can't deliver to PO Boxes or APO/FPO/DPO addresses, and we do not ship internationally at this time.

Delivery windows and rates

  • Standard. Every order ships UPS and arrives in 3–5 business days after it leaves our warehouse.
  • Rate. Standard shipping is a flat $9.99; orders with a subtotal of $100 or more ship free.

Business days are Monday through Friday, not counting US federal holidays or the days UPS does not run. Carrier delays caused by weather, strikes, or other circumstances outside our control are not included in the windows above.

When we ship your order

Orders placed by 4 PM ET ship the same day; otherwise we hand your order to the carrier within 2 business days of receiving payment. In every case, we will ship your order within 30 days of the date you place it, as required by the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435).

If we cannot ship within that window, we will email you before the 30 days are up with a revised shipment date. You can either agree to the new date or cancel the order for a full refund. If we do not hear back, we will cancel the order and issue a refund automatically.

Tracking

Once your order ships, we email a tracking link from the carrier. Risk of loss passes to you when the carrier marks the package delivered. If the carrier marks a package delivered but you have not received it, email us within 7 days and we will help open a carrier investigation.

Address changes and refused deliveries

We cannot change the shipping address after an order is handed to the carrier. Packages that are refused, returned as undeliverable, or sent to an incorrect address you provided are refunded for the merchandise total only; original shipping is non-refundable in those cases.

Damaged or missing items

If your order arrives damaged, defective, or with the wrong items, start a return from your order within 100 days of delivery and choose “Arrived damaged or defective” or “Wrong item received” as the reason; we cover return shipping and will replace or refund the affected items at our expense. If something is missing from your package, email support@jetblanks.com with your order number and we will make it right.

Effective: May 15, 2026